US Licenses and Disclosures

Licenses

Layer2 Financial Inc. is a Delaware C-corp, with offices in Miami, FL. Layer2 is a FINCEN registered money service business (NMLS ID: 2438695).

State License State Agency
Alaska Money Transmitter License Department of Commerce, Community and Economic Development
Division of Banking & Securities
550 West 7th, Suite 1850
Anchorage, Alaska 99501
Arizona Money Transmitter License Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310 Phoenix, AZ 85018
Arkansas Money Transmitter License Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692
Colorado Money Transmitter License Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Connecticut Money Transmitter License Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT, 06103-1800
Delaware Check Seller,
Money Transmitter License
Office of the State Bank Commissioner
555 E. Lookerman Street, Suite 210
Dover, DE 19901
District of Columbia Check Seller, Money Transmitter License Department of Insurance, Securities, and Banking
810 First Street, NE, Suite 701
Washington, District of Columbia 20002
Guam Money Transmitter License Department of Revenue and Taxation
Government of Guam
P.O. Box 23607
Barrigada,Guam 96921
Iowa Money Services License State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, Iowa 50309
Illinois Money Transmitter License Illinois Department of Financial and Professional Regulation
320 West Washington Street
Springfield, IL 62786
Kansas Money Transmitter License Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
Kentucky Money Transmitter License Kentucky Department of Financial Institutions
1025 Capital Center Drive, Suite 200
Frankfort, KY 40601
Louisiana Sale of Checks and Money Transmitters Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095
Maine Money Transmitter License Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
Maryland Money Transmitter License Maryland Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Michigan Money Transmitter License Michigan Department of Insurance and Financial Institutions
Post Office Box 30220
Lansing MI 48909-7720
Mississippi Money Transmitter License Mississippi Department of Banking and Consumer Finance
501 N. West Street 901 Woolfolk Building Suite A Jackson, MS 39225-3729
Missouri Sale of Checks,
Money Transmitter License
Missouri Division of Finance
Truman State Office Building Room 630, Jefferson City, MO 65102
Nebraska Money Transmitter License Nebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
New Hampshire Money Transmitter License New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301
New Mexico Money Transmission License New Mexico Financial Institutions Division
2550 Cerrillos Road, 3rd Floor
Post Office Box 25101 (87504)
Sante Fe, NM 87505
North Carolina Money Transmitter License North Carolina Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
North Dakota Money Transmitter License North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501
Ohio Money Transmitter License Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, Ohio 43215-6120 58501
Oklahoma Money Transmitter License Oklahoma State Banking Department
2900 North Lincoln Boulevard
Oklahoma City, OK 73105
Oregon Money Transmitter License Oregon Department of Consumer and Business Services
Division of Finance and Corporate Securities
Post Office Box 14480
Salem, Oregon 97309-0405
Puerto Rico Money Transmitter License Puerto Rico Office of the Commissioner of Financial Institutions at:
Office of the Commissioner of Financial Institutions
1492 Ponce de Leon Avenue, Suite 600
Centro Europa Building
San Juan, PR 00907
(307) 777-6605
South Carolina Money Transmitter License Office of the Attorney General
Money Services Division
10000 Assembly Street
Columbia, SC 29201
South Dakota Money Transmitter License South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
Virginia Money Order Seller and Money Transmitter License Bureau of Financial Institutions State Corporation Commission
1300 East Main Street, Suite 800
Post Office Box 640
Richmond, Virginia 23218
West Virginia Money Transmitter License West Virginia Division of Financial Institutions
900 Pennsylvania, Suite 306
Charleston, WV 25302
Wyoming Money Transmitter License Wyoming Department of Audit Hathaway Building
2300 Capitol Ave., 2nd Floor
Cheyenne, WY 82002

Disclosures

State Disclosure
Alaska For Alaska Residents Only: If your issue is unresolved by Layer2 Financial Inc. 1-800-270-8770 , please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here.  
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.
Arizona
If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page.
If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page https://difi.az.gov/complaint
AZ e-Licensing Portal for filing a complaint
AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint
Arkansas If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page.
If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file the completed complaint form http://www.securities.arkansas.gov/!userfiles/ComplaintForm-english%20May%202020(3).pdf by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at:
1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Telephone: (501) 324-9260
Facsimile: (501)324-9268
Colorado Colorado State Banking Commissioner
CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
Colorado Money Transmitter Customer Notice
District of Columbia If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via our Contact Us page.If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file it by contacting the Department at
District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Phone: (202) 727-8000
Fax: (202) 354-1085
Consumer Complaint Form Mail-in Version
Kansas If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page.
If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/
Mail or fax the completed consumer assistance form and attachments to:
Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs
700 SW Jackson St, Suite 300
Topeka, KS 66603
Fax: (785) 371-1229
Email: complaints@osbckansas.org
Louisiana Please note the money transmitter license issued to Layer2 Financial Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency.
Maryland If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or support@layer2financial.com. If you still have an unresolved complaint regarding Layer2 Financial Inc's money transmission activity, you may file it by contacting the Maryland Department of Labor.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding [NMLS ID: 2438695] by contacting the Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about Layer2 Financial Inc. may be obtained at www.nmlsconsumeraccess.org
Minnesota Consumer Fraud Warning
Layer2 Financial Inc. complies with money laundering and terrorist financing legislation. We report all suspicious transactions. Layer2 Financial Inc.  is committed to working with you to find a fair and equitable resolution to any concerns that you may have about our products and services. If you did not conduct this transaction, or if you feel this transaction is in error or fraudulent, please contact Layer2 Financial Inc. at 1-800-270-8770, or support@layer2financial.com.
You have the right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1-800-270-8770, www.layer2financial.com or support@layer2financial.com. You can also contact us for a written explanation of your rights.

You may also submit a complaint to the Minnesota Department of Commerce by phone at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East, Suite 280, Saint Paul, MN 55101, or contact the Consumer Financial Protection Bureau for questions or complaints about Layer2 at https://www.consumerfinance.gov/ or by phone at (855) 411-2372.
Mississipi The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting please contact Layer2 Financial Inc. at 1-800-270-8770 or via our Contact Us page to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/
Virginia Layer2 Financial Inc. is licensed by the Virginia State Corporation Commission as a money transmitter.
Bureau of Financial Institutions
State Corporation Commission
1300 East Main Street, Suite 800
P.O. Box 640
Richmond, Virginia 23218-0640
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